{"id":6598,"date":"2021-08-04T18:00:38","date_gmt":"2021-08-04T16:00:38","guid":{"rendered":"https:\/\/onload.reinhausen.com\/de\/?p=6598"},"modified":"2023-05-26T18:23:13","modified_gmt":"2023-05-26T16:23:13","slug":"we-are-the-global-partner-for-the-entire-lifecycle-of-a-transformer","status":"publish","type":"post","link":"https:\/\/onload.reinhausen.com\/en\/06-2021\/we-are-the-global-partner-for-the-entire-lifecycle-of-a-transformer\/","title":{"rendered":"\u201cWe are the global partner for the entire lifecycle of a transformer\u201d"},"content":{"rendered":"<hr class=\"yellow\">\n<h3>How is the global service department set up?<\/h3>\n<p>With more than 20\u017eservice sub\u00adsidiaries across all con\u00adti\u00adnents, we have a glob\u00adal ser\u00advice net\u00adwork. Ser\u00advice is a domes\u00adtic busi\u00adness and requires local busi\u00adness\u00adpeo\u00adple on site\u2014not just because our ser\u00advice tech\u00adni\u00adcians get to site more quick\u00adly in case of a break\u00addown or emer\u00adgency, but also because the require\u00adments are very dif\u00adfer\u00adent from coun\u00adtry to coun\u00adtry. Ser\u00advice is under\u00adstood dif\u00adfer\u00adent\u00adly in the US than in Chi\u00adna or Australia\u2014so we can adjust our port\u00adfo\u00adlio to the local require\u00adments.<\/p>\n<p>In addi\u00adtion, we have an expert team in Regens\u00adburg that can sup\u00adport our nation\u00adal orga\u00adni\u00adza\u00adtions at any time in case of impor\u00adtant ques\u00adtions. But it won\u2019t stop there. We plan to expand our ser\u00advice depart\u00adment glob\u00adal\u00adly by con\u00adtin\u00adu\u00adal\u00adly adding new mem\u00adbers onto the Rein\u00adhausen Ser\u00advice team, com\u00admu\u00adni\u00adcat\u00ading MR\u2019s con\u00adcept of high qual\u00adi\u00adty to them in our train\u00ading cen\u00adters, invest\u00ading in new equip\u00adment and enter\u00ading into new part\u00adner\u00adships.<\/p>\n\n<h3>Why are you continuing to expand Service?<\/h3>\n<p>Ser\u00advice offers MR the oppor\u00adtu\u00adni\u00adty to stay in con\u00adtact with oper\u00ada\u00adtors and to under\u00adstand chang\u00ading needs bet\u00adter. For MR, Ser\u00advice also means prox\u00adim\u00adi\u00adty to the cus\u00adtomer. The top\u00adic is already very impor\u00adtant for us. We have long offered tra\u00addi\u00adtion\u00adal ser\u00advices like replace\u00adment part deliv\u00adery, oil treat\u00adment and tap-chang\u00ader main\u00adte\u00adnance. Now, we have an exten\u00adsive ser\u00advice port\u00adfo\u00adlio that cov\u00aders the entire life cycle of a trans\u00adformer, with main\u00adte\u00adnance, ser\u00advic\u00ading, tech\u00adni\u00adcal upgrades and mod\u00adern\u00adiza\u00adtion.<\/p>\n<blockquote><p>\u201eWe have an exten\u00adsive ser\u00advice port\u00adfo\u00adlio that cov\u00aders the entire life cycle of a trans\u00adformer, with main\u00adte\u00adnance, ser\u00advic\u00ading, tech\u00adni\u00adcal upgrades and mod\u00adern\u00adiza\u00adtion.\u201c<\/p><\/blockquote>\n<p>And we ser\u00advice equip\u00adment from all man\u00adu\u00adfac\u00adtur\u00aders. While some oth\u00ader com\u00adpa\u00adnies are strik\u00ading these hands-on ser\u00advices from their port\u00adfo\u00adlio, our man\u00adage\u00adment is con\u00advinced that \u201ca strong part\u00adner offers strong ser\u00advice on all lev\u00adels\u201d. That is why this is also \ufb01rm\u00adly estab\u00adlished in our strat\u00ade\u00adgy. But the indus\u00adtry is chang\u00ading, and ser\u00advices for trans\u00adform\u00aders will be much more impor\u00adtant in the future. Equip\u00adment is being oper\u00adat\u00aded longer and the age of \ufb02eets is ris\u00ading world\u00adwide. Cus\u00adtomer behav\u00adior has also changed. Before, trans\u00adform\u00aders were ser\u00adviced after a cer\u00adtain time inter\u00adval.<\/p>\n<p>Today, ser\u00advic\u00ading is usu\u00adal\u00adly done based on con\u00addi\u00adtion. In addi\u00adtion, exper\u00adtise is some\u00adtimes lost when long-serv\u00ading employ\u00adees retire and, at the same time, a new gen\u00ader\u00ada\u00adtion of asset man\u00adagers steps up with a com\u00adplete\u00adly dif\u00adfer\u00adent mind\u00adset that pri\u00ador\u00adi\u00adtizes con\u00adsul\u00adta\u00adtion and, above all, dig\u00adi\u00adtal solu\u00adtions. The tech\u00adno\u00adlog\u00adi\u00adcal leap of the last few years can be felt even in the gen\u00ader\u00adal\u00adly con\u00adser\u00adv\u00ada\u00adtive ener\u00adgy indus\u00adtry. With ETOS\u00ae (Embed\u00added Trans\u00adformer Oper\u00adat\u00ading Sys\u00adtem) and our FLEETSCAN 2D assess\u00adment sys\u00adtem, we already have \ufb01tting solu\u00adtions from the start. But we want to expand our port\u00adfo\u00adlio fur\u00adther.<\/p>\n<h3>What plans are you pursuing?<\/h3>\n<p>In addi\u00adtion to the invest\u00adments in inter\u00adna\u00adtion\u00adal expan-sion already men\u00adtioned, we plan to add new ser\u00advices to our port\u00adfo\u00adlio. This includes, for exam\u00adple, our remote ser\u00advice from Regens\u00adburg or fur\u00adther dig\u00adi\u00adtal\u00adiza\u00adtion of asset man\u00adage\u00adment. Above all, we want to turn our focus back to our con\u00adsult\u00ading exper\u00adtise. We can screen the entire \ufb02eet, assess it and rec\u00adom\u00admend what main\u00adte\u00adnance or mod\u00adern\u00adiza\u00adtion mea\u00adsures are need\u00aded. And if we look even fur\u00adther into the future, we intend to offer all-inclu\u00adsive solu\u00adtions. Then, on request, we will be able to take on asset man\u00adage\u00adment com\u00adplete\u00adly<\/p>\n<hr class=\"yellow\">\n<h2>YOUR CONTACT<\/h2>\n<p><strong>HDo you have ques\u00adtions about the ser\u00advice?<\/strong><\/p>\n<p>Christoph Zieglschmid is there for you:<br>\n<a href=\"&#x6d;&#97;&#105;&#x6c;&#x74;&#111;&#58;&#x43;&#x2e;&#90;&#105;&#x65;&#x67;&#108;&#115;&#x63;&#x68;&#109;&#105;&#x64;&#x40;&#114;&#101;&#x69;&#x6e;&#104;&#97;&#x75;&#x73;&#101;&#110;&#x2e;&#x63;&#111;&#109;\"><i class=\"wpcmsdev-icon fa fa-envelope-o\"><\/i> \u2009C&#46;&#x5a;i&#101;&#x67;l&#115;&#x63;h&#109;&#x69;&#x64;&#64;&#x72;&#x65;i&#110;&#x68;a&#117;&#x73;e&#110;&#x2e;&#x63;&#111;&#x6d;<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As Head of Glob\u00adal Project Ser\u00advices at Rein\u00adhausen, Christoph Zieglschmid is expand\u00ading the Ser\u00advice depart\u00adment glob\u00adal\u00adly. In this inter\u00adview, he explains his plans.<\/p>\n","protected":false},"author":27,"featured_media":6759,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"wp_typography_post_enhancements_disabled":false,"footnotes":""},"categories":[10],"tags":[],"class_list":["post-6598","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-06-2021"],"acf":[],"_links":{"self":[{"href":"https:\/\/onload.reinhausen.com\/en\/wp-json\/wp\/v2\/posts\/6598","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onload.reinhausen.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/onload.reinhausen.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/onload.reinhausen.com\/en\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/onload.reinhausen.com\/en\/wp-json\/wp\/v2\/comments?post=6598"}],"version-history":[{"count":2,"href":"https:\/\/onload.reinhausen.com\/en\/wp-json\/wp\/v2\/posts\/6598\/revisions"}],"predecessor-version":[{"id":8247,"href":"https:\/\/onload.reinhausen.com\/en\/wp-json\/wp\/v2\/posts\/6598\/revisions\/8247"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/onload.reinhausen.com\/en\/wp-json\/wp\/v2\/media\/6759"}],"wp:attachment":[{"href":"https:\/\/onload.reinhausen.com\/en\/wp-json\/wp\/v2\/media?parent=6598"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/onload.reinhausen.com\/en\/wp-json\/wp\/v2\/categories?post=6598"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/onload.reinhausen.com\/en\/wp-json\/wp\/v2\/tags?post=6598"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}